Cancellation & Refund policy

The customer can cancel the order no later than 3 days (72 hours) before using the Service. If the order is canceled later than 3 days (72 hours) before the service is used, the customer is not entitled to get a refund.

If the customer cancels the order more than 3 days (72 hours) before using the service, he / she is entitled to a partial refund. 100€ is non refundable deposit. The funds are returned exclusively to the Account / Card with which the service was paid.

In a case of refunds, please contact us

Discover a new way to experience Bratislava

From April 1, 2026 alcohol is no longer served on the Beer Bike, but we are continuing with a new concept.
Introducing Bratislava Bike Tour — a great way to enjoy the city, its atmosphere, and a fun shared experience with your group.